We simplify your tech needs with one complete, end-to-end IT solution.
Tech This Out was established in 2001 as a small local computer support business. As we grew, we got frustrated by the roadblocks involved in performing simple tasks for our clients such as chasing internet service providers, electricians, data cablers and web hosting providers just to get one job done.
It became clear there was a market for a company that could provide all of these under one roof - so clients get the best possible experience with their technology, from a single point of contact.
Learn About Us
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1000+Enterprise Users Supported
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NationalIT Support Network
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Since 2001Supporting Local Business
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Under 1 hrAverage Response Time
What We Do
One roof. Every system your business runs on.
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Managed IT Support
Reliable IT services that keep your systems running smoothly, securely and efficiently, with support and maintenance tailored to your business.
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Cloud Computing
A wide range of cloud services, with the right setup recommended to improve your business’s access to essential information.
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Cybersecurity
Specialised tools to remove viruses, malware and spyware, and restore your systems to safe, efficient operation.
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Networking & Structured Cabling
A full range of data and telephony services, with reliable cabling solutions for homes and businesses.
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Web & App Developments
Websites and custom applications built in-house, in multiple languages - from small business pages to full content management systems.
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Audio Visual
AV solutions for homes and businesses, including interactive whiteboards, displays, boardroom setups, PA systems and screen-casts.
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Hardware Installation
Hardware sales, upgrades, maintenance and computer repairs, delivered by staff who stay current with the latest technology.
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Internet & Phone Services
Telecommunications services with direct support from your IT team - connections, updates, faults, outages, and modern IP telephony.
How We Work
We service our clients Australia-wide, with an average response time under 1 hour. Fast, friendly help, because downtime isn’t an option.
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Consultation
Our specialised team helps you plan your project from the ground up, whether it’s a small office or an education or franchise rollout - mapping your IT roadmap and the right systems.
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Quotation
The quotation process doesn’t need to be complex. We prepare a proposal suited to your business and present it in a way that’s clear, relevant and easy to act on.
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Install
Installation takes place once you accept your quote, scheduled to fit around your business, so you get a smooth, efficient experience from start to finish.
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Maintain
Every installation is backed by ongoing professional support and maintenance, so your systems keep running smoothly long after we’ve left the building.
The average cost of cybercrime for an Australian large business is
$202,700
(up 219% year-on-year — ASD Annual Cyber Threat Report 2024–25)
The threat of cyberattack is growing daily, and new, flexible ways of working are increasing the risk for small businesses. When employees work remotely and connect from an array of devices, that risk grows further.
Safeguard your business with a free assessment from the Tech This Out team, including:
- A run-through of the general security challenges of hybrid working
- An examination of your business’s existing approach to security, and where the gaps are
- An explanation of how Microsoft 365 Business Premium can deliver the protection you need
Who We’re For
No matter how you use technology, we’re here to help you get the most out of it.
Business
We’ve been exposed to most problems that can arise with technology. A sensible, refreshing approach to efficient IT support, for all types of businesses.
Business IT supportConsumer
Your one-stop shop for all your IT needs. Stock includes computers, laptops, modems, routers, networking equipment, monitors, speakers, headphones and headsets.
Home computer repairsEducation
Upgrades and repairs, general maintenance, virus and spyware removal, wired and wireless networking, and data, telephony and electrical cabling.
IT support for schoolsHealth
System maintenance, secure networking, data protection and fast-response troubleshooting for clinics and allied health to protect your continuity of care.
Health IT supportNot For Profit
Cost-effective, dependable IT - from day-to-day support to infrastructure upgrades and cybersecurity - so your team can stay focused on its mission.
Not-for-profit IT supportFrequently Asked Questions
All FAQsDo you offer support outside Victoria?
Yes. We provide remote support to clients Australia-wide - if your computer is on and connected to the internet, we can help. Onsite support is delivered locally.
How fast is your response time?
Our average response time is under 1 hour, because we know downtime isn’t an option for your business.
What happens after I book a consultation?
We follow a four-step process: consultation to map your IT roadmap, a straightforward quotation, scheduled installation, and maintained with professional support.
Can you help with cybersecurity specifically?
Yes - we offer a free assessment covering security challenges of hybrid working, a review of your current setup and guidance on solutions like Microsoft 365 Business Premium.
Do you build and host websites too?
Both. Alongside IT support, cabling and cybersecurity, our in-house team designs and builds websites and custom software, and can host and maintain them for you.
How do I access remote support?
Use the Remote Support link in the site header to download our support software for Mac or PC, or call us directly on 03 9908 3070.
Need a customised solution to meet your individual technology needs? We’ve got you covered.
We’re eager to provide solutions for your business. To get in touch, send us a message using the form, or reach us directly.